Can I cancel my order?
Can I get a refund or exchange?
Since our shipping/handling time is lightning speed, we do not offer cancellations. Once your order hits our database, it begins getting processed immediately. We do honor refunds for accidental duplicate orders. Upon your confirmation, we will refund the second order placed. The Fossil Cartel is not responsible for packages once they are shipped out.
Refunds/exchanges are honored within 7 days of your purchase. This refund/exchange amount does not include shipping costs, on rare occasions, shipping conditions that we have no control of can potentially damage your goods. Simply send us an email if the order you receive is not what you expected and we will do our best to make it right. Please review your order carefully and read all of our policies. Buyer covers return shipping costs.
October 12, 2015